--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:77608


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"918888888882","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\Helpers\EmailHelper.cs:line 39


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005109","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kathaleen Hoopes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009155","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Karla Mcclintock"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001710","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hellen Maravilla"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006478","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jacqui Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009853","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Areli Shrum"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004003","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Marley Lacy"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/BEAT/HHH/26/00001 has been updated

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/HHH/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"hazard "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Hazard"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/204/77608?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77608},{"Key":"IncidentHistoryId","Value":109284},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77608


*--- Sending Email Serice Initiated ---*


Sending Assigned To Whatsapp for IncidentId:77608


# Preparing notification body #


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3308"},{"Key":"ApproverIds","Value":"[267,5538]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: TTK_Admin@oqsha.com


New Work Permit Assigned


Sending WorkPermit creation WhatsApp message to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Sending WorkPermit creation email to: TTK_EHS@oqsha.com


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 912000002528


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3308"},{"Key":"UserIds","Value":"[]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Hebert Eaton"},{"Key":"WorkPermitId","Value":"3308"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 12:21:38 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Initializing Email Service Client


Generating Email Request


Hebert Eaton has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 12:21:38 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : WORK_PERMIT_REJECTED_MAIL_TO_REQUESTOR ###


# Calling SendNotificationToRequestorForWorkPermitRejectionfunction for email/WhatsApp #


Executing email and WhatsApp notifications for WorkPermit rejection to requestor


Sending WorkPermit rejection email to: TTK_Admin@oqsha.com


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Work Permit Rejected


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit rejection WhatsApp message to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_rejection_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Rejected"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Rejected"},{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Message : {"EventName":"NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3308"},{"Key":"ApproverIds","Value":"[267,5538]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: TTK_Admin@oqsha.com


New Work Permit Assigned


Sending WorkPermit creation WhatsApp message to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending WorkPermit creation email to: TTK_EHS@oqsha.com


*--- Sending Email Serice Initiated ---*


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 912000002528


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3308"},{"Key":"UserIds","Value":"[]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Hebert Eaton"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Hebert Eaton"},{"Key":"WorkPermitId","Value":"3308"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 12:22:29 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: TTK_Admin@oqsha.com


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 267


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 12:22:29 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"267"},{"Key":"ApproverName","Value":"Mozell Heaton"},{"Key":"WorkPermitId","Value":"3308"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 12:22:38 PM"},{"Key":"OrgId","Value":248}]}


Mozell Heaton has Approved your Work Permit


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 12:22:38 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Message : {"EventName":"WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION","EventArgs":[{"Key":"WorkPermitId","Value":"3308"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/EWP/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"ApprovedOn","Value":"22-Jul-2026 12:22:38 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION ###


Executing email notifications to Contractor Supervisor about the approval of Work Permit by all Approver


### Started process for Execution of Event : WORK_PERMIT_STATUS_CHANGE_TO_APPROVERS ###


# Calling SendNotificationToApproversForWorkPermitStatusChange function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit status change email to: TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Initializing Email Service Client


Generating Email Request


Work Permit Status Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit status change WhatsApp message to: 912000001875


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cancelled"},{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending WorkPermit status change email to: TTK_EHS@oqsha.com


Reading and binding data to Email Template


Sending WorkPermit status change WhatsApp message to: 912000002528


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cancelled"},{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Closed"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002528","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Mozell Heaton"},{"type":"text","text":"WP/FBYDW/ROO/EWP/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Closed"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3308?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 413328


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"2000003468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/BEAT/COM/BEAT/WH/LW/NW/26/00001"},{"type":"text","text":"22-Jul-2026"},{"type":"text","text":"Work At Height, Lifting Work, Night Work"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"xyz"},{"type":"text","text":"Requested by Randal Jessup at 22-Jul-2026 12:24:14 PM"},{"type":"text","text":"Review"},{"type":"text","text":"Elizabet Patty"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/413328?orgID=204&dlType=viewWorkPermit"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/BEAT/COM/BEAT/WH/LW/NW/26/00001


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 413328


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/d3e590d6-9f76-32e5-9a51-89b0e0446ae1


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 3458.


# Push notification did not send #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/882aa168-02c0-3171-8674-c2f71e847a7f


Push notification failed to send to a device 6405.


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_HISTORY ###


# Calling SendNotificationForPTWHistory function for whatsapp and push notification #


Executing sending notification to reviewer through whatsapp


Sending notification to reviewer of the comapny regarding permit to work 413328


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using default template for Org 248: Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new incident IMF/FBYDW/ROO/FAO/26/00001 has been reported


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 5538


# Preparing notification body #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident IMF/FBYDW/ROO/FAO/26/00001 has been validated


Sending WhatsApp for Incident Validation to User: 5889


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_FIRRELEASED_NOTIFICATION ###


### Started processing for Incident FIR Released Event ###


Using default template for Org 248: Templates\IncidentFIRReleasedNotificationEmailTemplate.html


Initializing Email Service Client


Generating Email Request


Incident IMF/FBYDW/ROO/FAO/26/00001 FIR has been released, form a team to investigate


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp for Incident Approval to User: 5532


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : EXTERNAL_INCIDENT_FIRRELEASED_NOTIFICATION ###


### Started processing for Incident FIR Released Event - External User ###


Incident PDF generation successfull


osm06983@osmosys.co, TTK_COB_SITE_EHS@oqsha.com, osm04512@osmosys.co, osm05614@osmosys.co, osm01301@osmosys.co, TTK_EHS@oqsha.com, osm06965@osmosys.co, osm06409@osmosys.co, osm07104@osmosys.co, TTK_KHA_PlantH@oqsha.com, TTK_COB_PlantH@oqsha.com, osm02653@osmosys.co, osm03800@osmosys.co, osm05708@osmosys.co, osm05322@osmosys.co, osm02542@osmosys.co, osm00209@osmosys.co, osm07176@osmosys.co, osm03119@osmosys.co, osm05716@osmosys.co, osm03934@osmosys.co, osm02541@osmosys.co, osm02612@osmosys.co, osm00660@osmosys.co, osm03569@osmosys.co, osm02764@osmosys.co, osm06639@osmosys.co, osm07250@osmosys.co, osm03966@osmosys.co, osm02567@osmosys.co, osm00439@osmosys.co, osm02169@osmosys.co, osm01584@osmosys.co, osm02857@osmosys.co, osm02234@osmosys.co, osm03536@osmosys.co, osm02916@osmosys.co, osm04404@osmosys.co, TTK_HOD@oqsha.com, osm03964@osmosys.co, osm00733@osmosys.co, osm02082@osmosys.co, osm01538@osmosys.co, TTK_KAR_HOD@oqsha.com, osm03664@osmosys.co, osm03368@osmosys.co, osm11365@osmosys.co, osm07294@osmosys.co, osm01369@osmosys.co, osm09145@osmosys.co, osm01026@osmosys.co, TTK_KHA_MEO@oqsha.com, osm00021@osmosys.co, osm01200@osmosys.co, osm02035@osmosys.co, osm00644@osmosys.co, osm00821@osmosys.co, TTK_CMO@oqsha.com, osm00254@osmosys.co, osm06710@osmosys.co, osm07055@osmosys.co, osm07261@osmosys.co

Incident IMF/FBYDW/ROO/FAO/26/00001 FIR has been released


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident IMF/FBYDW/ROO/FAO/26/00001 has been validated, form a team to investigate


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 267


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INVESTIGATION_SUBMITTED_NOTIFICATION ###


### Started processing for Investigation Submitted Event ###


Using default template for Org 248: Templates\InvestigationSubmittedNotificationEmailTemplate.html


Executing email notifications to Investigation Approvers about the Pending approval


You have been assigned to review the investigation report IMF/FBYDW/ROO/FAO/26/00001


Executing whatsapp notifications to Investigation Approvers about the Pending approval


Sending WhatsApp for Investigation Approval to User: 5538


### Ended processing Investigation Submitted Event ###


### Started process for Execution of Event : INVESTIGATION_VALIDATED_NOTIFICATION ###


### Started processing for Investigation Validated Event ###


Initializing Email Service Client


Generating Email Request


Validate the investigation report for the Incident IMF/FBYDW/ROO/FAO/26/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp for Incident Approval to User: 5889


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Investigation Validated Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : EXTERNAL_INVESTIGATION_FINAL_REPORT_RELEASED_NOTIFICATION ###


### Started processing for Investigation Final Report Released - External User ###


Executing email notifications to external users about the final report release


PDF generation completed successfully.


Incident PDF generation successfull


Using default template for Org 248: Templates\ExternalUserInvestigationFinalReportReleasedTemplate.html


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


osm06983@osmosys.co, TTK_COB_SITE_EHS@oqsha.com, osm04512@osmosys.co, osm05614@osmosys.co, osm01301@osmosys.co, TTK_EHS@oqsha.com, osm06965@osmosys.co, osm06409@osmosys.co, osm07104@osmosys.co, TTK_KHA_PlantH@oqsha.com, TTK_COB_PlantH@oqsha.com, osm02653@osmosys.co, osm03800@osmosys.co, osm05708@osmosys.co, osm05322@osmosys.co, osm02542@osmosys.co, osm00209@osmosys.co, osm07176@osmosys.co, osm03119@osmosys.co, osm05716@osmosys.co, osm03934@osmosys.co, osm02541@osmosys.co, osm02612@osmosys.co, osm00660@osmosys.co, osm03569@osmosys.co, osm02764@osmosys.co, osm06639@osmosys.co, osm07250@osmosys.co, osm03966@osmosys.co, osm02567@osmosys.co, osm00439@osmosys.co, osm02169@osmosys.co, osm01584@osmosys.co, osm02857@osmosys.co, osm02234@osmosys.co, osm03536@osmosys.co, osm02916@osmosys.co, osm04404@osmosys.co, TTK_HOD@oqsha.com, osm03964@osmosys.co, osm00733@osmosys.co, osm02082@osmosys.co, osm01538@osmosys.co, TTK_KAR_HOD@oqsha.com, osm03664@osmosys.co, osm03368@osmosys.co, osm11365@osmosys.co, osm07294@osmosys.co, osm01369@osmosys.co, osm09145@osmosys.co, osm01026@osmosys.co, TTK_KHA_MEO@oqsha.com, osm00021@osmosys.co, osm01200@osmosys.co, osm02035@osmosys.co, osm00644@osmosys.co, osm00821@osmosys.co, TTK_CMO@oqsha.com

The Final Report of Investigation has been released on this Incident IMF/FBYDW/ROO/FAO/26/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Investigation Final Report Released - External User ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77610},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77610


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77610},{"Key":"IncidentHistoryId","Value":109289},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77610


Initializing Email Service Client


Generating Email Request


Ticket MA4J0L has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"MA4J0L"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77610?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:77610


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/aad54c17-e7fb-3eb7-aadf-ec1f64fd31a6


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 23753.


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"MA4J0L"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77610?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77610},{"Key":"IncidentHistoryId","Value":109291},{"Key":"IsTicketAssigned","Value":false}]}


Sending Email for IncidentId:77610


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket MA4J0L has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:77610


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"MA4J0L"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as Closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77610?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"MA4J0L"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as Closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"Test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77610?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 413329


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/BEAT/COM/BEAT/GW/NW/26/00001"},{"type":"text","text":"22-Jul-2026"},{"type":"text","text":"General Work, Night Work"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"abc"},{"type":"text","text":"Requested by Randal Jessup at 22-Jul-2026 01:04:06 PM"},{"type":"text","text":"Review"},{"type":"text","text":"Elizabet Patty"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/413329?orgID=204&dlType=viewWorkPermit"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/BEAT/COM/BEAT/GW/NW/26/00001


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 11697


### Started process for Execution of Event : NOTIFICATION_TO_ALL_EXCEPT_REVIEWER ###


# Calling SendNotificationToAllExceptReviewer function for whatsapp and push notification #


User Ids for notification: [1778,2552,4258]


Starting Execution for whatsapp notification for all


Sending notification to requester regarding permit to work 413329


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"918888888882","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/BEAT/COM/BEAT/GW/NW/26/00001"},{"type":"text","text":"22-Jul-2026"},{"type":"text","text":"General Work, Night Work"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"abc"},{"type":"text","text":"Reviewed by Elizabet Patty at 22-Jul-2026 01:05:02 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/413329?orgID=204&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007000","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/BEAT/COM/BEAT/GW/NW/26/00001"},{"type":"text","text":"22-Jul-2026"},{"type":"text","text":"General Work, Night Work"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"abc"},{"type":"text","text":"Reviewed by Elizabet Patty at 22-Jul-2026 01:05:02 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/413329?orgID=204&dlType=viewWorkPermit"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000776","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_generic_status_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/BEAT/COM/BEAT/GW/NW/26/00001"},{"type":"text","text":"22-Jul-2026"},{"type":"text","text":"General Work, Night Work"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"abc"},{"type":"text","text":"Reviewed by Elizabet Patty at 22-Jul-2026 01:05:02 PM"},{"type":"text","text":"Start Work"},{"type":"text","text":"https://oqsha.com/#/work-permit/view/413329?orgID=204&dlType=viewWorkPermit"}]}]}}}


Starting Execution for push notification for all


# Preparing notification body #


# string body 22-Jul-2026, Elizabet Patty, P/BEAT/COM/BEAT/GW/NW/26/00001, 22-Jul-2026


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 413330


Executing sending push notification to the issuers


# Push Subject for Issuer P/BEAT/COM/BEAT/BL/26/00001


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77614},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77614


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Near Miss FIR Raised – Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 2034


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Initializing Email Service Client


Generating Email Request


Incident Validated – Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp for Incident Validation to User: 2034


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Investigation Required - (Near Miss) FIR Released | Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident IMF/GLTO/GRR/NMC/26/00001 has been validated, form a team to investigate


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 11697


Sending WhatsApp notification for task assignment to user ID: 4395


# Checking for device existence #


# User device exists #


Sending Task Assignment Notification for Task Id:15611


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/ec1daea9-91c2-3e57-82d0-b0d7c3ca3204


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 23573.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Started process for Execution of Event : INVESTIGATION_SUBMITTED_NOTIFICATION ###


### Started processing for Investigation Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\InvestigationSubmittedNotificationEmailTemplate.html


Executing email notifications to Investigation Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident Investigation Submitted – Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Investigation Approvers about the Pending approval


Sending WhatsApp for Investigation Approval to User: 2034


### Ended processing Investigation Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INVESTIGATION_VALIDATED_NOTIFICATION ###


### Started processing for Investigation Validated Event ###


Incident Investigation Validated – Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


Sending WhatsApp for Incident Approval to User: 2034


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Investigation Validated Event ###


### Started process for Execution of Event : EXTERNAL_INVESTIGATION_FINAL_REPORT_RELEASED_NOTIFICATION ###


### Started processing for Investigation Final Report Released - External User ###


Executing email notifications to external users about the final report release


PDF generation completed successfully.


Incident PDF generation successfull


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\ExternalUserInvestigationFinalReportReleasedTemplate.html


Initializing Email Service Client


Generating Email Request


osm05146@osmosys.co, osm06269@osmosys.co, osm02276@osmosys.co, MH_Admin_HO@oqsha.com, osm05485@osmosys.co, osm07904@osmosys.co

Incident Investigation Released – Incident UID: IMF/GLTO/GRR/NMC/26/00001 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Investigation Final Report Released - External User ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77617},{"Key":"AssignedToID","Value":4645}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77617


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:77617


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/7897ebb6-6bc1-3f9c-a827-79cf4d5bade5


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 7577.


# Push notification did not send #


Endpoint:


Push notification failed to send to a device 11625.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77617},{"Key":"IncidentHistoryId","Value":109304},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77617


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket CRJB59 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"CRJB59"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Galeville"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77617?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000810","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Adelard Stoltz"},{"type":"text","text":"Ticket"},{"type":"text","text":"CRJB59"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Galeville"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77617?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77617},{"Key":"IncidentHistoryId","Value":109305},{"Key":"IsTicketAssigned","Value":false}]}


Sending Assigned To Whatsapp for IncidentId:77617


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"CRJB59"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Galeville"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77617?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000810","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Adelard Stoltz"},{"type":"text","text":"Ticket"},{"type":"text","text":"CRJB59"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Galeville"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://oqsha.com/#/incidents/view/211/77617?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Hebert Eaton"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserDivisions","Value":"Environment, Near Miss"},{"Key":"UserIncidentSites","Value":"Beards Fork, Brooktrails, Cave Spring, Eleanor, Elizabethville, New Bethlehem, Quartzsite, Richton Park, South Plainfield, Zeb"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"TTK_Admin@oqsha.com"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Hebert Eaton"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserUid","Value":"8919110596"},{"Key":"UserDivisions","Value":"Environment, Near Miss"},{"Key":"UserIncidentSites","Value":"Beards Fork, Brooktrails, Cave Spring, Eleanor, Elizabethville, New Bethlehem, Quartzsite, Richton Park, South Plainfield, Zeb"},{"Key":"Email","Value":"TTK_Admin@oqsha.com"},{"Key":"MobileNumber","Value":"+912000001875"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77618},{"Key":"InformToUserId","Value":5532}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 77618


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000008275","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lesia Hardman"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UAA/26/00001"},{"type":"text","text":"bjol"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77618?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Lesia Hardman##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 77618


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/UAA/26/00001 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/FBYDW/ROO/IA-/26/00002"},{"type":"text","text":"at desc app"},{"type":"text","text":"IMS Audit - External"},{"type":"text","text":"https://oqsha.com/#/tasks/edit/15615?dlType=viewTask&orgID=248"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15615, UserId: 5889


New Action Tracker Assigned - AT/FBYDW/ROO/IA-/26/00002


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Task Assignment Notification for Task Id:15615


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/56b923f2-b32f-3bd1-a501-a72d2e7747ea


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 23766.


# Push notification did not send #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using default template for Org 248: Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new incident IMF/FBYDW/ROO/FAO/26/00002 has been reported


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 5530


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


A new incident IMF/FBYDW/ROO/INJ/26/00002 has been reported


Sending WhatsApp Notification for Incident Approval to User: 5538


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Near Miss FIR Raised – Incident UID: IMF/GLTO/APA/NMC/26/00001 | Site: Bowers


Sending WhatsApp Notification for Incident Approval to User: 1955


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Initializing Email Service Client


Generating Email Request


Incident Validated – Incident UID: IMF/GLTO/APA/NMC/26/00001 | Site: Bowers


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp for Incident Validation to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Validated Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Investigation Required - (Near Miss) FIR Released | Incident UID: IMF/GLTO/APA/NMC/26/00001 | Site: Bowers


### Started process for Execution of Event : INCIDENT_INVESTIGATION_INPROGRESS_NOTIFICATION ###


### Started processing for Incident Investigation In Progress Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident IMF/GLTO/APA/NMC/26/00001 has been validated, form a team to investigate


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Investigation In Progress Event ###


### End Event Execution ###


### Start Event Execution ###


Incident Validated – Incident UID: CD6HJB | Site: Rosewood


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_incident_validate_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"CD6HJB"},{"type":"text","text":"Shaquita Piatt"},{"type":"text","text":"20-Jul-2026 10:45:00 AM"},{"type":"text","text":"Rosewood"},{"type":"text","text":"Mr. Naga Venkata Prasanth and Mr. Akhil Roy were carrying out a quality inspection of the cobblestone laying work near the sliding-type MS gate at the Tower 5 main gate entrance.At the same time, Mr. Harish, Supervisor from Jahnavi Engineering Services, along with his welder were working on the opposite side of the gate. They attempted to reset the top wheels of the sliding MS gate suddenly the bottom wheels came out of from the track causing the gate to fall onto Mr. Naga Venkata Prasanth and Mr. Akhil Roy.The security team and site supervisors immediately rescued both persons from the location. Upon assessment, it was observed that both had sustained injuries.Mr. Abhilash (MHC Engineer), informed Mr. Sandeep (the First Aider), about the incident. Mr. A. Suresh (MHC EHS), Mr. Sandeep (First Aider), and Mr. Rajesh (Admin) immediately shifted the injured persons to Srikara Hospital for medical treatment.Mr. Akhil Roy did not sustain any abrasions or visible injuries. First aid treatment was not required. The doctor only applied a spray to his leg for pain relief, following which he returned to the site immediately."},{"type":"text","text":"0"},{"type":"text","text":"https://oqsha.com/#/incident-management/report-incident/view/211/1289?dlType=viewIncidentReport"},{"type":"text","text":"Oqsha Team"}]}]}}}


Investigation Required - (MTC) FIR Released | Incident UID: CD6HJB | Site: Rosewood


Message : {"EventName":"NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3309"},{"Key":"ApproverIds","Value":"[5889]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Cato Kwon"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: osm07104@osmosys.co


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 912000003104


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3309"},{"Key":"UserIds","Value":"[6631]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Cato Kwon"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


Sending WorkPermit creation email to: osm00269@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Work Permit Raised in Your Department


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 912000007202


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007202","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_new_work_permit_department_incharge","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Damond Pollak"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"5889"},{"Key":"ApproverName","Value":"Cato Kwon"},{"Key":"WorkPermitId","Value":"3309"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 03:29:31 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: osm07104@osmosys.co


Cato Kwon has Approved your Work Permit


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 03:29:31 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


### Started process for Execution of Event : WORK_PERMIT_REJECTED_MAIL_TO_REQUESTOR ###


# Calling SendNotificationToRequestorForWorkPermitRejectionfunction for email/WhatsApp #


Executing email and WhatsApp notifications for WorkPermit rejection to requestor


Sending WorkPermit rejection email to: osm07104@osmosys.co


Initializing Email Service Client


Generating Email Request


Work Permit Rejected


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit rejection WhatsApp message to: 912000003104


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_rejection_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Rejected"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Rejected"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3309"},{"Key":"ApproverIds","Value":"[5889]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Cato Kwon"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: osm07104@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 912000003104


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"3309"},{"Key":"UserIds","Value":"[6631]"},{"Key":"SiteName","Value":"Colver"},{"Key":"CreatedBy","Value":"Cato Kwon"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"OrgId","Value":248},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"}]}


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


Sending WorkPermit creation email to: osm00269@osmosys.co


Sending WorkPermit creation WhatsApp message to: 912000007202


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007202","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_new_work_permit_department_incharge","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Damond Pollak"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"5889"},{"Key":"ApproverName","Value":"Cato Kwon"},{"Key":"WorkPermitId","Value":"3309"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 03:30:06 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: osm07104@osmosys.co


Initializing Email Service Client


Generating Email Request


Cato Kwon has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 03:30:06 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"5889"},{"Key":"ApproverName","Value":"Cato Kwon"},{"Key":"WorkPermitId","Value":"3309"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 03:30:13 PM"},{"Key":"OrgId","Value":248}]}


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 03:30:13 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


### Started process for Execution of Event : WORK_PERMIT_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendWorkPermitApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to WorkPermit Approvers about the Pending approval


Initializing Email Service Client


Generating Email Request


A Work Permit is awaiting your Approval


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Approvers about the Pending approval


Sending WhatsApp for WorkPermit to user: 5532


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000008275","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approval_invitation_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lesia Hardman"},{"type":"text","text":"Approval"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"5889"},{"Key":"ApproverName","Value":"Cato Kwon"},{"Key":"WorkPermitId","Value":"3309"},{"Key":"WorkPermitUid","Value":"WP/FBYDW/ROO/CSE/26/00001"},{"Key":"SiteName","Value":"Colver"},{"Key":"OrganisationName","Value":"Falcon's Beyond Global Inc. Warrants"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"22-Jul-2026 03:30:37 PM"},{"Key":"OrgId","Value":248}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: osm07104@osmosys.co


Initializing Email Service Client


Generating Email Request


Cato Kwon has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 5889


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/FBYDW/ROO/CSE/26/00001"},{"type":"text","text":"Colver"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"22-Jul-2026 03:30:37 PM"},{"type":"text","text":"https://oqsha.com/#/permit-to-work/view-work-permit/248/3309?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Near Miss FIR Raised – Incident UID: IMF/GLTO/GRR/NMC/26/00002 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 1955


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident Validated – Incident UID: IMF/GLTO/GRR/NMC/26/00002 | Site: Alanreed


Sending WhatsApp for Incident Validation to User: 1955


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Initializing Email Service Client


Generating Email Request


Investigation Required - (Near Miss) FIR Released | Incident UID: IMF/GLTO/GRR/NMC/26/00002 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 5889


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":77618},{"Key":"AssignedToID","Value":5889}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 15616, UserId: 5889


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/FBYDW/ROO/TTT/26/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


### End Event Execution ###


Converted to byte file


PDF generation successfull


## Sending email to Cato Kwon, UserId : 5889 for assigned to notification ##


Sending Assigned To Email for IncidentId:77618


A Safety Alert T/FBYDW/UAA/26/00001 is assigned to you related to 'Unsafe Act'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:77618


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UAA/26/00001"},{"type":"text","text":"bjol"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77618?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":77618},{"Key":"IncidentHistoryId","Value":109308},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:77618


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/UAA/26/00001 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003104","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UAA/26/00001"},{"type":"text","text":"Safety Alert status updated to Assigned., Assigned To has been updated to 'Cato Kwon', Due Date has been updated to '22-Jul-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"bjol"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Cato Kwon"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://oqsha.com/#/incidents/view/248/77618?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


# Preparing notification body #


### Ended processing Update incident Event ###


### End Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 413331